Privacy Policy

This Privacy Policy explains how Zouba collects, uses, and protects your information when you visit our website or interact with our services in the UAE.

1. Information We Collect

• Contact details (e.g., name, email, phone) when you submit a form.
• Business details (company, delivery needs) for partnership enquiries.
• Driver pre-registration details (name, phone, city, vehicle type).
• Marketing data: UTM parameters, page URL, device and interaction data (via analytics).

2. How We Use Your Information

• To respond to your enquiry and provide product or partnership information.
• To onboard driver applicants into the waitlist pipeline.
• To improve our website and measure campaign performance.
• To comply with legal and regulatory requirements.

3. Sharing and Transfers

We may share data with service providers (e.g., CRM, analytics, email/SMS, website hosting and form handling) under contract and only for the purposes described. Data may be processed outside the UAE with appropriate safeguards.

4. Retention and Security

We retain personal data for as long as needed to fulfil the purposes above, then securely delete or anonymise it. We use reasonable technical and organisational measures to protect your data.

5. Your Choices

• You can request access, correction, or deletion of your data.
• You can opt out of marketing at any time using unsubscribe links or by contacting us.

6. Cookies and Analytics

We use cookies and similar technologies for website functionality and analytics (e.g., Google Analytics 4). You can manage cookies through your browser settings.

7. Updates

We may update this Policy from time to time. Material changes will be posted here with an updated date.

8. Contact Us

Questions or requests? Contact privacy@zouba.co.